Shop safely with us in your local store

To help create a safer environment for everyone, our colleagues in our English stores are continuing to wear face coverings in store, and will still be giving each other, and our lovely customers, a bit of extra space. We’d encourage our customers to do the same wherever possible so everyone can enjoy their visit. All our stores in Scotland, Wales and Northern Ireland will continue to follow the local government advice until restrictions are changed.

lakeland stores are re-opening


Address/map pin icon Address

16/18 St Stephens Street, Norwich, NR1 3SA

Telephone icon Telephone

01603 763357

Clock icon Store Opening Times

Friday 09:00 - 17:30
Saturday 09:00 - 17:30
Sunday 10:30 - 16:30
Monday 09:30 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 17:30

Store Manager

A message from Andrew, the Norwich store manager:
If you're travelling to Lakeland in Norwich for a specific product, why not use our Click & Collect Service? Simply place your order online, select Click & Collect at checkout then choose our store for collection. For full details on how Click & Collect works, view our delivery and returns page. Alternatively, please telephone us beforehand on 01603 763357 to check product availability.

About The Norwich Store
The Norwich store has been here on St Stephens Street since May of 2002, in 2011 we had an extensive refit to bring you the best shopping experience with a lighter, brighter store.

We have a demonstration table where we have products on static display or being demonstrated by our friendly helpful colleagues who are happy to offer advice/hints and tips on everything from steam cleaning floors to decorating cakes.

On the ground floor you'll find everything you need for baking, roasting and cookware as well as knives and electricals and some of the seasonal products that we sell.

On the lower floor we have a make to give section with preserving, cheese making and yogurt as well as our solutions products that everyone has come to love for cleaning and storage, along with everything to help with washing, drying (our fantastic heated airers) and ironing, not forgetting giftware and a bargain section as well!