All our stores are now open

The safety of our customers and colleagues has always been our number one priority, so we've taken lots of steps to ensure our Lakeland stores are as safe as possible for everyone. We're now in the position where we're delighted to announce that all of our Lakeland stores are open again and a full list of our stores can be found here.


Address/map pin icon Address

16/18 St Stephens Street, Norwich, NR1 3SA

Telephone icon Telephone

01603 763357

Clock icon Store Opening Times

Saturday 10:00 - 17:00
Sunday 10:30 - 16:30
Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00

Store Manager

A message from Andrew, the Norwich store manager:
If you're travelling to Lakeland in Norwich for a specific product, why not use our Click & Collect Service? Simply place your order online, select Click & Collect at checkout then choose our store for collection. For full details on how Click & Collect works, view our delivery and returns page. Alternatively, please telephone us beforehand on 01603 763357 to check product availability.

About The Norwich Store
The Norwich store has been here on St Stephens Street since May of 2002, in 2011 we had an extensive refit to bring you the best shopping experience with a lighter, brighter store.

We have a demonstration table where we have products on static display or being demonstrated by our friendly helpful colleagues who are happy to offer advice/hints and tips on everything from steam cleaning floors to decorating cakes.

On the ground floor you'll find everything you need for baking, roasting and cookware as well as knives and electricals and some of the seasonal products that we sell.

On the lower floor we have a make to give section with preserving, cheese making and yogurt as well as our solutions products that everyone has come to love for cleaning and storage, along with everything to help with washing, drying (our fantastic heated airers) and ironing, not forgetting giftware and a bargain section as well!

Please note
Face coverings in England Please be aware that from Friday 24th July, by law, face coverings will become compulsory for colleagues and customers in all stores in England. Thank you for your understanding and cooperation.
All enquiries, mail orders and catalogue requests are handled by our friendly and knowledgeable colleagues at our Windermere headquarters. They're available to help you on 015394 88100.