Coronavirus (Covid-19 update)

On Sunday 22nd March we made the difficult decision to temporarily close all of our stores nationwide. Since then, and after receiving updated advice from the government, we have now started to reopen some of our stores and a full list of open stores can be found here.


Address/map pin icon Address

The Ancient House, 30 Buttermarket, Ipswich, IP1 1BT

Telephone icon Telephone

01473 214144

Clock icon Store Opening Times

Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed

A message from the Ipswich store: If you're travelling to Lakeland in Ipswich for a specific product, why not use our Click & Collect Service. Simply place your order online, select Click & Collect at checkout then choose your store for collection. For full details on how Click & Collect works view our delivery and returns page. Alternatively, please telephone us beforehand on 01473 214144 to check product availability.

About the Ipswich Store
Our store is in the Grade 1 listed Ancient House, one of the oldest buildings in Ipswich its ornate frontage is looked after by English Heritage. Originally a merchant's house, the earliest part of the building dates back to the 15th Century and it's said that King Charles II hid from his enemies in the Attic Room after the Battle of Worcester. For a more detailed history of the building, the local Tourist Information group runs tours of the town centre.

Because of the nature of the Ancient House we have many rooms linked by stairs, which unfortunately doesn't make it easy for pushchair and wheelchair access. However, our friendly colleagues are always willing to be of assistance and we're very good at tracking down just what you need.

How to find us & parking
We're on the famous Buttermarket, a bustling pedestrianised shopping street with bus stops close by on Northgate Street and Upper Brook Street.

There are two inexpensive Park & Ride services on the outskirts of Ipswich town centre. They're situated at the following sites: London Road at the A12-A14 - Central Ipswich and Martlesham Heath - East Ipswich A12 (coming from Lowestoft).

There's also a short stay car park in the Buttermarket Shopping Centre which is very near the back of the store, and is the closest car park for collecting large or heavy purchases.

Please note
All enquiries, mail orders and catalogue requests are handled by our friendly and knowledgeable colleagues at our Windermere headquarters. They're available to help you on 015394 88100.