Ways to shop with us...
Here at Lakeland, we're committed to you, our customers - we want you to enjoy shopping with us, and will always do everything we can to ensure it's a pleasure, not a chore. Whether you're shopping for household essentials, looking to treat yourself, or searching for the perfect gift for someone special, we're here for you. And to offer the best possible shopping experience for everyone, we have three ways to shop - find the one just right for you below.
Online
Our Lakeland megastore! All our products across every range in one easy-to-access shop - whether
you're looking for something specific, or just want to have a 'wander' round (without the
legwork!), visiting us online or in the Lakeland app takes the effort out of shopping.
We've
worked hard to ensure our website is as friendly as possible - from the moment you step onto our
virtual welcome mat, you'll find everything you need with just a few clicks of your mouse. Watch
products in action in our photos and videos or, as we invite reviews on all our products, read
what other customers have to say. And there's no need to worry about privacy, the little padlock
symbol on your browser lets you know that all personal details and any confidential information
are encrypted before being sent from your computer to ours, so only we can see them.
Click & Collect
Click & Collect is available in all our stores across England, Scotland, Wales and Ireland.
It's a hassle-free way to shop safely and quickly - simply follow the steps below.
- Click. Place your order online as usual and choose the store you'd like to collect from.
- Confirm. We'll send you a confirmation email straight away.
- Collect. We'll let you know when your order is ready and you'll have four days to collect it.
Our friendly store colleagues will have your order ready when you arrive in store. All you need to do is show your order confirmation - either on your phone or printed and a valid photo ID, then take your shopping home to enjoy.
By catalogue
The original way to enjoy the Lakeland experience; we know lots of customers eagerly anticipate
our latest catalogue dropping onto the doormat. We like to think of this as our 'magalogue',
bringing you not only the excitement of new innovations and can't-live-without products but also
hints and tips, 'did you knows' and a way of sharing other customers' recommendations.
So
make a cuppa, sit back in your comfiest armchair and leaf through the pages to find our latest
discoveries together with tried and trusted favourites. Once you've put together your wish list,
it's so easy to order...
- by phone - call our friendly Customer Services team on 015394 88100. We are open Monday - Saturday: 9am to 5pm (closed Christmas Day, Boxing Day and Easter Sunday).
- online - visit our website (a handy top tip is to use the reference codes printed in our catalogue to easily locate your products).
In store
Come and meet Lakeland in person at one of our stores nationwide, where our friendly store teams are eager to welcome you. Knowledgeable about all our products, our colleagues are always on hand, happy to answer your queries, help you choose the best product for you, or just chat through options - they're Lakeland customers too! Inside all our stores, you'll find shelves brimming with innovative kitchenware and practical solutions; products that you can pick up, handle and inspect from every angle to be sure they're just what you're looking for. And if we haven't got your item in stock on the day, ask the team about ordering through the till and have it delivered to your home instead.