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Built on trust, innovation and extraordinary service, Lakeland is a UK, family-owned company with over 50 years’ experience of specialising in kitchenware and home solutions.
As a multi-channel retailer, we sell our products via our website and retail stores both in the UK, and internationally. We also have a number of international franchise partners, with whom we work very closely, to ensure that the Lakeland brand is represented to our exacting standards.
We pride ourselves on searching out the newest and most exciting innovations for the home, and this means that our Buyers travel far and wide to find them. Whilst many of our ‘finds’ are sourced in the UK, we do use a broad range of suppliers from all around the world.
All product supplier relationships are carefully managed by our merchandising team in the UK and via our own Far East sourcing offices in Shanghai and Hong Kong, which we successfully opened in 2011. The Lakeland team in the Far East support our Buyers, by providing a local resource to oversee our suppliers, and manage the local supply chain.
We are committed to ensuring that as a business, we adopt high ethical standards. In turn, we expect all suppliers and partners, wherever they are based in the world, to do the same. We recognise it is our responsibility to ensure that our suppliers are observing and adhering to our working practices and as such, we review and improve our policy regularly.
As part of our due-diligence process of taking on new suppliers and partners, they are expected to complete our ethical trading questionnaire to ensure that they meet our standards, and comply with the requirements of the Modern Slavery Act 2015. All new, directly sourced own-brand manufacturers and franchise partners are also visited by a member of the Lakeland team.
Lakeland is a member of the SEDEX ethical collaboration platform and all new suppliers are strongly encouraged to become members of this scheme (or a comparable alternative) to share ethical information. We have set ourselves a target to ensure that all product suppliers actively participate in an appropriate scheme within 3 years.
In line with our commitment to identify suppliers who fall short of our high standards, we have adopted a risk management approach. This helps us to identify areas of concern within our supply chain, identifying where we may be vulnerable to the risk of modern slavery.
To ensure we are continually improving and strengthening our processes, we are reviewing our new supplier audit process, as well as their own due-diligence processes, and the outcomes from this review will be used to update Lakeland’s ethical trading policy, supplier/partner trading terms and training.
Lakeland will investigate thoroughly and quickly any instances of non-compliance that arise to ensure all of our suppliers comply with the Modern Slavery act 2015.
The Lakeland Board of Directors approved this statement at a meeting of the Board on March 1st 2017.
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