"Snapped in 2 places" star star_border star_border star_border star_border Don’t buy, thought buying from Lakeland would mean a better quality product but it has snapped in 2 places. support_agent A note from the team We’re very sorry to hear it's faulty. If you bought it from one of our stores, then you can simply return it and they will be happy to help you. Please don’t forget to take your proof of purchase.
"Try poor quality" star star_border star_border star_border star_border I expected so much more! Initially the product looked sturdy and if good quality. I loved the black colour. It has now snapped in two different places making it completely unusable. I am so disappointed as I always thought that Lakeland sold good quality products. We didn’t put too many items on it - we are pensioners and care for our purchases so I was shocked to see that it had broken. I do not have the receipt as I couldn’t imagine that I would need it to return it. It has literally been used approx 25 times. support_agent A note from the team We’re very sorry to hear it's faulty if you bought it from one of our stores, then you can simply return it and they will be happy to help you. Please don’t forget to take your receipt or proof of purchase and they'll be happy to help. Sadly we do need this before we can help further. Apologies for the disappointment caused.
"Just as the rest... snapped. Waste of money." star star_border star_border star_border star_border Lovely looking airer, but just as the rest of the reviews, it snapped after 3/4 weeks of use. I wish i'd listened. They wouldn't refund me due to the fact i disposed of the item for safety reasons, so it was an utter waste of money. Please don't waste yours. support_agent A note from the team Thank you for your review. We’re sorry to hear of your experience and we’ve passed your comments along to our buying team. Please be aware, we advise a weight limit of 19.5kg.
"Disappointed" star star star_border star_border star_border Bought this a couple of months ago. Thought it looked great, easy to fold and store. However, on using it it always seems to sag whenever you put anything on the top flat shelf. Its a bit of a balancing act trying to get exact even balance on top shelf, and even when you do think you've cracked it the whole thing just sags as if theres a heavy weight on it - four shirts !!! Really disappointing quality. support_agent A note from the team We'd advise that the weight limit for this is 9.5kg of washing. The top extension shelf is for delicates and light items.
"Very disappointed" star star star_border star_border star_border l purchased this at the beginning of December 23 . At first l was very happy with it .This morning l went to use it and it broke on both sides about a third of the way down where it was riveted. It is made of hollow metal pipe and l don’t think it’s robust enough . Such a shame as l love the overall design especially the shelf on the top which is ideal for drying items flat. support_agent A note from the team Thank you for your review. We’re sorry to hear of your experience and we’ve been in touch to help further.