"Try poor quality"
I expected so much more! Initially the product looked sturdy and if good quality. I loved the black colour. It has now snapped in two different places making it completely unusable. I am so disappointed as I always thought that Lakeland sold good quality products. We didn’t put too many items on it - we are pensioners and care for our purchases so I was shocked to see that it had broken. I do not have the receipt as I couldn’t imagine that I would need it to return it. It has literally been used approx 25 times.
support_agent A note from the team
We’re very sorry to hear it's faulty if you bought it from one of our stores, then you can simply return it and they will be happy to help you. Please don’t forget to take your receipt or proof of purchase and they'll be happy to help. Sadly we do need this before we can help further. Apologies for the disappointment caused.