"Product quality" star star_border star_border star_border star_border I am disappointed with this product. Thinking I was doing my bit for the environment I purchased one in Aug and a 2nd in Sept. I use my washing machine at 30 degrees, so was surprised at the shrinkage this product has, making it difficult to operate the zip. The zip ends up wavy as the webbing around it has shrunk but the zip has not. With the zips being quite flimsy it did not take long for the zip head to fall off. Lakeland replaced this no questions asked - with great customer service. However this happened again and seems to be a real fault in this item. Shame but not robust enough. Mrs Hardingham - 24 January 2020 support_agent A note from the team We’re very sorry to hear it hasn't met your expectations and will be in touch shortly.