"Disappointing" star star star_border star_border star_border I've used this mop several times since purchase on Karndean flooring and am not impressed so will return it. It doesn't leave a streak free floor and I've tried using it with just water as recommended or with a diluted floor cleaner. It's not easy to just flip the mop head over to use the polishing cloth and this smooth side makes no visible difference, it certainly doesn't remove any smears or buff the floors to a smart finish. A spare mop head would be nice too! The only good thing about it is the good size water tank and the fact the shaggy sided mop head does lift the dirt. support_agent A note from the team Thank you for placing your review. We're sorry to hear of your disappointment and will be in touch to help further. We're expecting stock of replacement mop pads shortly and they'll be added to our website, reference 46574.