"Very mixed feelings about this heater. Bad design." star star star star_border star_border This heater only just made 3 stars, I have mixed feelings about whether to keep it or send it back. On the positive side it looks good and heats my large cold kitchen reasonably well. However, for me the downsides probably outweigh these points. The heater is reasonably low to the ground and the controls are almost impossible to see, they are not nearly as clear as shown in the photograph.They needed to be on the top of the heater not down the side. The only way I can successfully use the controls is to learn what each one is and feel for it or kneel. The feet fall off if heater is moved!!! support_agent A note from the team Thank you for your review. We're sorry to hear you're not fully satisfied with the heater. As we have a three year guarantee, this can be returned to us if you wish. We've passed your comments along to our team.