"Great idea but spray bottle not great!" star star star star star_border Tried this as a safer cleaning system eliminating unpleasant chemicals. The first one didn't spray at all & Lakeland replaced it. The second leaks at the base. I would have expected a better quality unit. By amalgamating the top and bottom of the two I hopefully have one which works. Lakeland's customer service was as excellent as ever and there would have been no difficulty obtaining a refund but I have persevered as I feel the idea is terrific and it does seem like a great innovation in cleaning safely and very effectively, especially in these times of pandemic. - 25 March 2021 support_agent A note from the team Thank you for your review. We're sorry to hear this happened and we're glad we were able to put things right for you. We're pleased you find it to be very effective.