"Very disappointed" star star_border star_border star_border star_border Sadly this product has not lived up to expectations. I have read all the reviews and followed the advice given. My older floor cleaner that cost less than £50.00 gives a far superior finish. I am very disappointed as this has been a costly mistake. Ann Short - 05 May 2021 support_agent A note from the team Thank you for your review. We’re sorry to hear this hasn’t been suitable for you and we’ve been in touch to offer a full refund and free collection.