Lavazza Jolie Coffee Machine Red 18000072 2 "Not by best choice" 07 December 2018 I thought this was a good choice but it looks as if I was wrong. Water temperature isn’t hot, Operating it isn’t intuitive and instructions are poor. Pods don’t always work. Will look to upgrade before too long. A note from the team We're very sorry to hear this and we'll be in touch shortly to get this sorted to your satisfaction.