"Major design fault"
This does not allow eggs to be boiled. Steam from the boiling water collects under the product and makes the product and eggs rise to the surface. This stops the eggs from being immersed and they do not cook.
support_agent A note from the team
Thanks for your feedback. We're sorry this didn't work well for you. You could try using less water. In testing the eggs do rise slightly above the surface when the water boils but it doesn’t impact the function of the product and didn't result in undercooked eggs.