I had unfortunately had more than one bad experience with the airers but the customer care team were amazing help and were able to resolve my issues. Well done team and thank you!

I'd been wanting a wooden airer to replace an old plastic coated one & this one with metal rungs seemed ideal. Sadly, I am hugely disappointed with it. The placing of the cut outs for the base rung is very poor & it feels like there should be a middle setting. At the lower height, the bottom rungs are wasted as everything trails on the floor. At both heights rungs are too close together so there is a lack of space between items, not ideal for drying or airing. My old airer had twice the space & no bigger footprint. I would have returned but it was wrapped in cardboard which I'd ripped off.

Excellent product. Strong and sturdy. The last one of these I have had for 40 years. Let’s hope this one does as well.

I have needed a new airer for quite some time. I have found the Traditional Concertina Airer a lot lighter than my old one,and a lot easier to put up and down. I recommend this airer fully. 10/10.

I have tried many of my varied selection of Lakeland and other brand pegs to no avail, they pop off when I have to move my dryer with washing falling to the ground.