"Quality product" star star star star star_border I've been looking for a kitchen roll holder that allows me to tear off a single sheet with one hand. Although I had a little difficulty at first, this product works well. It doesn't drag across the work surface and the grip keeps the roll tidy. Mrs Curtis - 26 February 2021 support_agent A note from the team Thank you for your review. We’re sorry it hasn’t worked well for you and we’ve been in touch.