"Worst mop I have ever had"
I found this mop impossible to use. I just could not get the squeeze mechanism to work because it was so stiff. At first I thought it was the fact I am in my 70s and don’t have much arm strength, so I battled on. But, then I tried to change the mop head- it took me ages to remove the old mop head and it was impossible to get the new one on. The tiny diagram on the packet was useless and the video on the website is no better. I now have a mop that I can’t use at all. If I could give this a zero rating I would do so-very bad design and not the quality I expect from Lakeland
support_agent A note from the team
We very sorry to hear it wasn't suitable for you but can see you've already been in touch and we've sorted a refund for you. please note if you are having difficulty replacing the mop head...there is an arrow showing the correct way to load the replacement head "IN" and the correct way to remove "OUT".The black handle on the shaft may need to be held by another person to ensure the lugs on the replacement head engage with the holding slots on the main body of the mop.