Lakeland White Compact 1lb Daily Loaf Bread Maker 5 "Brillant Customer Service" 30 September 2018 Sorry but I didn't know where else to praise your customer service. They have handled my query regarding the problems I was having in a very professional manner and in 24hrs my machine was replaced. No hassle really just what what it says CUSTOMER SERVICE. Thank you to everyone in the team involved. At other stores Customer service response normally takes days then the stress of getting someone to understand the problem let alone to be offered a replacement. I am totally blown away with the service. Buying from Lakeland gives an added feeling of security to online purchasing.