"Ruined by bad design for battery replacement"
Loved this product until the battery died. Spent a lot of time trying to get it open having read the instructions via the reviews. One screw came out but the other didn't so clearly it was not me, it was the quality of the product. Ended up throwing it away - sad.
support_agent A note from the team
Thank you for your review. We're sorry to hear you had difficulty removing the battery and we've passed your comments along to our team to consider going forward. In future, please contact us before disposing of items as we carry a three year guarantee we may have been able to help further.