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We've now started a phased reopening of our stores. Please see below for the latest list of stores that are open (don't forget to check the opening times, as these may have changed). We will update this page as soon as new stores are opening so keep checking for the latest details.
Stores already open
Please shop safely and protect yourself and others
We have added essential safety measures into all our stores in order to protect yourselves and our staff members.
Your questions answered
Following the latest advice issued by the Government, we have now started to re-open our store network. We are opening stores gradually and only when we are completely assured that we're able to do so safely, and in line with all Government advice. Details of Lakeland stores open across the country can be found above.
We will continue to update this page as more Lakeland stores re-open and individual opening times can be found on the our store pages.
Following the latest advice issued by the Government, we have now started to re-open our store network. We are opening stores gradually and only when we are completely assured that we're able to do so safely, and in line with all Government advice. Our priority has always been, and continues to be creating a store environment where our colleagues and customers can work and shop safely.
We've therefore been busy introducing many safety measures across our store network. These include hand sanitiser stations for colleagues and customers, 2 metre markers on the floor to guide you through the store safely, encouraging contactless payments wherever possible and providing all of our colleagues with face shields to help protect everyone in store.
We're also currently asking customers to shop alone to support with safety, and whilst our colleagues are always available to help, support and advice must be given at a distance of 2 metres.
The measures we have put in place across our stores and also at our offices and Distribution Centres allow colleagues to maintain the Government-advised 2 metre social distancing. With the support of our customers, we'll be able to follow these new measures and ensure the safety of everyone working and shopping in store.
Face coverings in Scotland Please be aware that from Saturday 10th July, by law, face coverings will become compulsory for colleagues and customers in all stores in Scotland. Thank you for your understanding and cooperation.
On Sunday 22nd March, ahead of the Government's announcement of the UK lockdown on 23rd March, we closed our stores with immediate effect to ensure the safety of our colleagues and customers.
Whilst our stores have been closed, we've been working hard to implement safety measures and are opening stores gradually and only when we are completely assured that we're able to do so safely, and in line with all Government advice.
If the temporary closure of our stores means that you are unable to return your item within its guarantee period, please keep your receipt as in these instances we will be extending your returns period by the duration that our stores are closed. Alternatively, please do get in touch and we'll advise you accordingly.
Due to high demand, we are limiting certain essentials where necessary to ensure that we make these products accessible to as many customers as possible. These are clearly signed in store.
Click and collect is available from our open stores. When you place your order, you will be offered the Click & Collect service at the checkout if eligible.
If your store is open and you have selected for click and collect, we will give you an estimated collection date and keep you informed of progress by email before letting you know when your order is available in store.
We will hold your order in store for 4 days. If you're unable to collect your order within this time frame, please contact your store directly. When collecting your order, please remember to bring your order number, payment card used, and a form of ID.
Unfortunately click and collect orders require the card used for the purchase and a form of ID for the purchasing customer to collect. If this is an issue, we can of course extend the length of time we hold your order for, please just contact your store directly for support.
Our open stores are now accepting returns. We have appreciated your patience whilst waiting to return your product and will provide an extension covering the time the store has been closed. We look forward to seeing you soon.
Our Windermere-based Customer Contact Centre has now reopened. You can reach us Monday to Saturday, between 9am and 5pm. We may take a little longer than usual to get to you, so please do bear with us.
Have questions about the measures we're taking for online shopping? find the answer here >
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