Overseas Delivery

We're often asked if we deliver outside the UK. In fact, we deliver almost everywhere and we've set out the essential facts for you here.

Where to? Service How much? What do I need to know?
All charges are per delivery address; we do not deliver to PO Box addresses.
EU Countries Standard delivery £7.50 for all orders This service requires a signature for delivery; please note that a telephone number must be provided before we can despatch your order.
Non EU Countries Standard delivery £25 for orders up to £20. Add an extra £3 for each additional £5 worth of products VAT is deducted for applicable goods at the point of ordering. Our charges cover export only - non EU countries may charge customs duties which are payable by the recipient in that country - but we’re afraid we can’t say how much these might be. Goods may also be inspected.
Republic of Ireland Standard delivery FREE for orders over £100. £6 for orders up to £99.99. This service requires a signature for delivery; please note that a telephone number must be provided before we can despatch your order.
British Forces Post Office (BFPO) Standard delivery FREE for orders £39.99 and over. Only £2.99 for all other orders. UK VAT is deducted for applicable goods at the point of ordering.
Channel Islands* Standard delivery FREE for orders £39.99 and over. Only £2.99 for all other orders. UK VAT is deducted for applicable goods at the point of ordering.
Foreign & Commonwealth Office (FCO)** Standard delivery FREE for orders £39.99 and over. Only £2.99 for all other orders. UK VAT is deducted for applicable goods at the point of ordering.
EU Countries
Service Standard delivery
How much? £7.50 for all orders
What do I need to know? This service requires a signature for delivery; please note that a telephone number must be provided before we can despatch your order.
Non EU Countries
Service Standard delivery
How much? £25 for orders up to £20. Add an extra £3 for each additional £5 worth of products
What do I need to know? VAT is deducted for applicable goods at the point of ordering. Our charges cover export only - non EU countries may charge customs duties which are payable by the recipient in that country - but we’re afraid we can’t say how much these might be. Goods may also be inspected.
Republic of Ireland
Service Standard delivery
How much? FREE for orders over £100. £6 for orders up to £99.99.
What do I need to know? This service requires a signature for delivery; please note that a telephone number must be provided before we can despatch your order.
British Forces Post Office (BFPO)
Service Standard delivery
How much? FREE for orders £39.99 and over. Only £2.99 for all other orders.
What do I need to know? UK VAT is deducted for applicable goods at the point of ordering.
Channel Islands*
Service Standard delivery
How much? FREE for orders £39.99 and over. Only £2.99 for all other orders.
What do I need to know? UK VAT is deducted for applicable goods at the point of ordering.
Foreign & Commonwealth Office (FCO)**
Service Standard delivery
How much? FREE for orders £39.99 and over. Only £2.99 for all other orders.
What do I need to know? UK VAT is deducted for applicable goods at the point of ordering.

*Our express delivery service is not available to Channel Islands, Isle of Man, and some remote areas of the Scottish Highlands and parts of Northern Ireland.

**Our express delivery service is not available to FCO customers and we are not permitted to send the following items, or items containing, glass, porcelain, knives, scissors, foods or extra large items due to FCO regulations and restrictions.

Please note: we are unable to reserve out of stock items for overseas delivery.

If you have any questions about our overseas delivery service, or you need additional information, please get in touch with our Customer Service team either by phone on +44 (0) 15394 88100, email [email protected] or by post to Alexandra Buildings, Windermere, Cumbria, LA23 1BQ, UK, and we’ll do all we can to help.

Need assistance with calculation of import and export duties?
The European commission has an easy to use online tool which will help calculating these costs for both non EU and EU member states.