Hot Iron Soleplate Cleaner Cream 28g 2 "Very disappointed" Mrs Melvin 20 April 2018 I had very high hopes for this product after reading all the good reviews. However, unfortunately it has just not worked for me. My iron has a couple of quite large marks on the soleplate so after reading the instructions and watching the video I gave the cream a try. In the video the marks appear to come off with very little effort but I had to rub quite hard and although some of the blackness did come off on the tea towel, after using practically all of the tube most of the marks remained. This item is not cheap and it simply didn't work on my iron so I'm disappointed in it. A note from the team Thank you for placing your review. I've sorry to hear of your experience - it may be the marks were too established and had burned into the soleplate. I'll be in touch to offer further help.