Bissell Steam Shot Steam Cleaner 2635E 3 "Difficulties of operating the steam cleaner" Mrs Senior 06 April 2018 The machine is very effective and I am sure I will make use of it. However, it is not well designed. I have medium-sized hands, and when I hold the cleaner by the handle, my thumb only just reaches the operating button. After only a few seconds, my thumb was aching. The only way I can use it is by using both hands, one to take the weight and one on the button, which is not particularly convenient - indeed, it makes it impossible to use the extension hose. Was it tested by women with smaller hands than men? A note from the team Thank you for placing your review. We're pleased to hear you've found the steam shot effective but we're sorry it's not been easy for you to use. We've passed your feedback along to the buying team to consider for the future and we'll be in touch shortly.