HG Service Engineer Dishwasher & Washing Machine Cleaner 3 "Mixed feelings!" Deborah Clark 15 May 2018 Brilliant results on my dishwasher, been using for a few years now. However, last year I got a new washing machine, this cleaner doesn't dissolve! I tried it twice on different temperatures and the powder is a yellow ball. I called the company of my washing machine and the reason is that it is a cold water feed in the drawer so it doesn't dissolve. My previous washing machine had good results, but now I have to find an alternative. Please can this be added to the packaging as its a waste of money to buy a product that won't work. A note from the team Thank you for placing your review. I'm delighted this product works really well for your dishwasher. I'm sorry it isn't suitable for your washing machine and I'll be sure to pass your comments on to our Buyers. I hope you find a suitable alternative.