"Disappointed!" star star star_border star_border star_border I bought a gift card for my friend for Christmas. I was very disappointed that when it arrived there was no envelope. I rang Lakeland to ask if there should have been one and was told no. I had to find an envelope as I could not have given it to her without. In contrast, a friend sent me a voucher for my birthday from a major retailer which was in an envelope with the voucher inside a card, very neat. Why can’t Lakeland do this. If you were gifting money you wouldn’t just hand over notes, would you? Mrs Cryer - 16 November 2021 support_agent A note from the team Thank you for your review. We're sorry to hear of your disappointment that the voucher didn't come with an envelope included. We've passed your comments along to our team to consider going forward.