£20 Lakeland e-voucher 5 "I made a mistake" Mrs Halley 02 January 2019 I wanted this as a present for a relative but didn't read the gift cards properly. Just picked at the designs and ended up ordering one gift card and 1online gift card. Waited a week then rang customer services. The lady was so helpful explained what I done arranged to use the online one to pay for a new gift card and sent it to me in time for Christmas. She was brilliant. Unfortunately the courier let us down by leaving the parcel outside without leaving a note and I didn't find it until my relative had left. But I would really like to thank you for the effort.