"Unhappy" star star_border star_border star_border star_border I bought this to include in a gift for a friend. I couldn’t print it off the link didn’t work. I contacted customer services and after a long time they answered and said it should print off. No other help was offered. By that time it was too late anyway I will be using the voucher myself. This is the first time in all my years shopping with Lakeland that I have ever had even a hint of a problem. Certainly it is totally unheard off not to get positive knowledgeable and helpful advice to resolve a problem if a difficulty has been raised. The upside of this is I have money to spend on myself. - 15 December 2020 support_agent A note from the team We're sorry you were unable to open the link and print it off when you wanted to.