"Bad Odour" star star_border star_border star_border star_border These Napkins had a very bad smell straight out of the plastic packaging and even after unfolding and airing each individually overnight, they continue to have a very unappetising odour that is off-putting when used along side foodstuffs support_agent A note from the team The scent is from the dye unfortunately, usually once the napkins are out of the packaging the smell of the dye dissipates. However we have addressed this issue for future Lakeland Napkins. If you bought it from one of our stores, then you can simply return it and they will be happy to help you. Please don’t forget to take your proof of purchase.
"Awful chemical smell & simply unusable" star star_border star_border star_border star_border I bought these with a Xmas design in Dec’24 & are smelling so bad, you cannot use them. An overnight opening of the pack does not help, the horrid smell of chemicals (!!) is still there. This is not safe with food. They are also harsh/not soft at all. support_agent A note from the team We’re sorry to hear of your disappointment with the napkins. The smell is from the dye and this usually dissipates once the napkins are out of the packaging but our team are working on this going forward. Please be assured they're food safe.