"Venice Pro 28cm Ridged Grill Pan" star star_border star_border star_border star_border I bought this pan based on the information about it's excellent non-stick performance. I am very disappointed with it. If you add lots of oil or butter to the pan it is non stick but otherwise it is not. This defeats the purpose of buying a non-stick pan. I have a Green Pan saucepan and it has excellent non stick properties but the pan is a different matter. I cook on gas which may have a bearing on its performance but this should not matter. - 17 April 2021 support_agent A note from the team Thank you for your review. We're sorry to hear this and we'd recommend using some oil or butter when cooking with ceramic non-stick and best to avoid extra virgin oil and oil sprays. You don't need to pre-heat the pan to the extreme as heat up fast. These can carbonise very quickly and leave sticky brown patches on the pans - we've sent you an email.