"Fantastic product" star star star star star The filter jug is brilliant very clean water. Easy to use I am very happy with the jug
"ZeroWater zero points!" star star_border star_border star_border star_border This review is for an older version of this product I bought the ZeroWater jug and filters last July hoping to buy a good product, but am so disappointed. The TDS meter hasn't worked since day 1 and, along with the filters is obviously made for the US market. The filters didn't last long, given they were so expensive, 2 -3 weeks at most. I stopped using the jug for a while, then recently I bought some more filters hoping they had improved, but no - the fishy smell really is unpleasant but it's the only way to tell when the filter needs changing. We are now drinking tap water which isn't great, but it's better than this system and it's free! support_agent A note from the team If you live in a top hard water area then what you have described means the filters are working and the hard water means they need replaced more often. The smell is the PH change in the water. However we'll be in touch shortly to help further.
"Not great!" star star_border star_border star_border star_border Purchased this water filter as a replacement. Was a little disappointed with the size of the water reservoir as needs filling more often and to fill my kettle I have to fill it twice, but was happy to keep it. However, it would appear that because it needs filling more frequently the filter doesn't last long, less than 3 weeks, and the filters aren't cheap. We also noticed a fishy smell in the kettle, something I've never experienced with my old water filter! Unfortunatley I will be returning this item (although I will have to travel further as my local Lakeland has closed!) support_agent A note from the team Thank you for your review. We’re sorry to hear this hasn’t met your expectations. Depending on how hard the water is, the faster the filters will run out. The smell is the PH change in the water which lets you know the filter needs changing. We’ve been in touch to help with returning it to us.
"Very disappointed" star star_border star_border star_border star_border I bought this filter as I was hoping it would be a replacement for purchasing bottled water. I wish I hadn’t wasted my money as the filter didn’t last long before it needed replacing. The fishy smell was awful. I am disappointed.
"Water tastes bitter" star star_border star_border star_border star_border Very disappointing. After reading such good things we were expecting it to be better than Brita filters. But from the start (!!) and throughout the first week the water tasted bitter / sour and was quite unpleasant. It eliminated the slight chlorine taste we had before but now we’re left with the bitterness that we’ve never had before. Just not enjoying it as drinking water and the filter can’t be exhausted in less than a week. Sadly will be taking it back for a refund. support_agent A note from the team We're very sorry to hear this but can see you've been to your local store and they have sorted it for you