Lakeland Wind-Up Digital Kitchen Scale 5 "Lovely scales and great service" Mr Ott 21 May 2019 Brilliant idea, and saves so much time scrabbling around looking for batteries. We don't use scales regularly in our house, so when it comes to weighing, the batteries would always be dead, but not anymore. Give it a few turns and it's ready to go, it's as simple as that. Great customer service too, had a small issue that was sorted it out without any questions or doubt. A note from the team Thank you for your review. We're sorry to hear the kitchen scales didn't work well for you. It does sound like they're faulty. You can return them to any of our Lakeland stores with the receipt or bank/card statement and they'll be happy to help. We'd always recommend placing the scales on a hard flat surface.