"healthy grandkids treats" star star_border star_border star_border star_border I did read your website reviews before I bought this product. I Thought surely it can't be that much of a problem !! I struggled for ages to get each lolly case out of the frame, used all my strength to prize each one out of the case. I then made up a fruit smoothy, tried to place back in holder without fitting them to tight, this proved impossible as they tip over. When frozen what a job I had trying to get one lolly out, took me ages. I don't understand why the case is so tight. I am so disappointed with this product,I will be returning for a refund. support_agent A note from the team Thank you for your review. We're sorry to hear of your disappointment with the lolly maker - we'd advise to run it under warm water to help release them. We're pleased to hear you'll be able to return it to the store and you may be interested to look at the lick and sip lolly maker reference 50377.
"Awkward" star star star star star_border Great idea. Very easy to fill but it has just taken me 10 minutes to get a lolly out. The moulds are very difficult to remove from the frame and it is quite difficult to run just one lolly under water. Maybe it will ease off with use. Despite the frustrations it's still better and more economical to make your own.
"Disappointed" star star star_border star_border star_border I bought this mould during the hot weather, stupidly without reading the previous reviews or I may not have made the purchase. I thought the moulds were individually removable from the frame. It was very difficult to remove just 1 lolly and the mould is awkward to clean. Having used it once, I suspect I have made 6 very expensive lollies as I can't really see it being used again. Very disappointing as your products are usually so reliable. support_agent A note from the team We're sorry that this wasn't as expected and you found it difficult to clean.
"Just what's needed in this weather!!" star star star star star So easy to use - just fill with whatever you fancy - frozen yoghurt, fruit juice, etc. etc. Governed only by your imagination! So refreshing in this weather.
"somewhat disappointing" star star star_border star_border star_border I checked the one previous review and thought "well I can cope with handwashing" as I to preferred the wooden sticks to the re-useable ones which get lost. However, there is the additional problem that the 8 molds look removable from the frame but they are not so you can't even get just one lolly out without partially defrosting the remainder. I really should have got something else there are plenty to choose from and only me to worry about losing the sticks... support_agent A note from the team Thank you for placing your review. I'm sorry to hear of your disappointment. You may find it helps to dip the one you want in a cup of lukewarm water to remove it and then replace the rest in the freezer. Or the umbrella lolly mould has 6 separate moulds so you may find that easier. I'll be in touch to help.