"Poor design"
I recently purchased this grater from your Windermere store. Thought in the past I have been pleased with Joseph Joseph designs, this item is poorly designed. I have tried it both with cheddar and parmesan, but grated cheese falls off the sloping grater and ends up on the counter. The area of the grating surface is too small and only grates when cheese is pushed away, was it designed for a left handed user? It is very awkward if right handed. Sadly I will have to look for a better designed grater.
support_agent A note from the team
We're sorry you found this difficult to use. We can confirm it should be suitable whether you're left or right handed. You can certainly return it to any of our stores with proof of purchase and they'll be happy to advise.