"cannot see water level, so a disappointing purchase"
For the price, the kettle looks good, nice blue light when turned on and boils reasonably quickly. Pours well and easy to fill. However, it is impossible to see how much water is in the kettle not just because the indicator is hidden by the handle but because you can't see the water level through the plastic gauge. This is a very basic design error; don't these products get tested? Unfortunately, therefore, it's a disappointing purchase.
support_agent A note from the team
Thanks for taking the time to give us your feedback. I'm sorry that you'd been disappointed with the design, I'll be sure to pass your comments on and will be in touch shortly.