"Excellent customer service" star star star star star My previous electric throw stopped working after about 3 years, so I contacted Lakeland customer service. They immediately found the original purchase, apologised that it was faulty, confirmed it was covered by their warranty and refunded in full. The best customer service I have experienced and guaranteed I purchase another one from them. Highly recommend the throw with sleeves, really comfy and warm and brilliant design. Saves a fortune in heating costs when working from home.
"Heated Throw" star star star star star_border Just the job for sitting in froun of the TV and staying warm and cheaper than turning the heating up in the house ,Very happy.
"Disappointing design" star star star_border star_border star_border I agree with many of the criticisms already made, about the short cable and large "collar" on the front, and difficulty of moving around in it. But I was puzzled about the heating wires in the back of the throw. I assumed that you could wrap it all round yourself, but this means that you will be sitting on the heat elements, which doesn't sound very advisable. From the very few illustrations of the throw in use, it is hard to tell how much is around the back of the person using it. support_agent A note from the team We're sorry this hasn't been as expected. We can advise that the Snuggler is designed to be used as a throw rather than for moving around in.
"Disappointing" star star star star_border star_border I already had the heated poncho and was considering buying another for my husband... After consulting him he decided upon the Snuggler instead.... NOT a success unfortunately. The sleeves are too narrow, and the foot pouch is not heated - merely a sack at the bottom of the garment. It's pretty awkward for him to use (he's 84) - so has only been used twice. Very disappointed, and regret the purchase - even tho' it was at a reduced price.
"The snuggler heated throw." star star star star star This product is the first of its kind I have purchased so I wasn’t very sure if it was what I was looking for. However it fits the bill perfectly, is lovely quality and I am more than pleased with it .