"Disappointing" star star_border star_border star_border star_border I was given the Prospero a few years ago now, but found the design not a patch on the original Kenwood chef. The mixture always seemed to come out of the bowl, even at quite a slow speed. Using the splash cover was no help, as it didn't stop the mixture going straight into the machine's hinge. Finally, even though I used it infrequently, the base of the bowl detached from the mixing bowl. I have reverted to doing most mixing with a hand mixer instead. Mrs Hayes - 03 August 2021 support_agent A note from the team We’re very sorry to hear it hasn't met your expectations, and will be in touch shortly However as it's not a Lakeland branded item, we will need proof of purchase before we can help further.