"Our first Breadmaker" star star star star_border star_border I bought this breadmaker on impulse having visited Lakeland primarily to buy another knife for my Robert Welch collection. It's my first breadmaker so I cannot compare with others.It seems easy enough to use, though the instructions are poor and overcomplicated.Unlike others I had no difficulty whatsoever inserting/removing the bread tray.The first few loaves were perfect using ready made bread mix. For some reason the last few loaves have not risen properly using exactly the same settings which is rather disappointing.Any advise would be welcome? Hope it's not the machine! Mr Bush - 19 September 2021 support_agent A note from the team Thank you for placing your review. I'm sorry to hear the recent results haven't been as good - this may be caused by a number of things and there are suggestions in the 'Troubleshooting' pages of the instruction booklet. Check the water is carefully measured and not too hot or cold. Also lifting the lid during baking will affect the rise. All Lakeland products come with a 3 year Guarantee so you always have peace of mind should you need to return it.