"Great product" star star star star star Easy to use great vacuum. Strong bags would definitely buy again
"Disappointing bags brilliant service by Lakeland" star star_border star_border star_border star_border The first bag I used was difficult to seal and let air in after one day . Have resealed and deflated it the same happened again . The second bag had a better seal but also let air in and reinflated. That said these bags appear to be of a stronger material than those I have purchased elsewhere. Very disappointed with the performance of these bags. However as always Lakeland service is excellent they contacted me immediately to offer a refund or replacement . I chose the refund . support_agent A note from the team Thank you for your review. We’re sorry they weren’t suitable but pleased we were able to put things right for you.
"Extremely Disappointing" star star_border star_border star_border star_border I never write reviews but I feel compelled to warn others not to waste their time & money on these products. I spent a week trying various ways to make either of the 2 bags purchased (as part of a set) hold their seal without deflating. I followed the instructions precisely (move white slider across fully 2 or 3 times; open, fill & seal on a hard flat surface), but on each occasion both bags had lost their vacuum seal within a matter of hours. I’m at a loss as to how they have a Good Housekeeping award; great concept perhaps but ultimately a flawed implementation. Returned for a refund :( support_agent A note from the team we're very sorry to hear they were faulty but can see you've been in touch and we have actioned a refund for you. Apologies for the disappointment caused. We would suggest that the bags are not over filled as this can mean that the seal is harder to close and can leave gaps for air to escape.
"." star star_border star_border star_border star_border Have contacted Packmate twice now under their supposed life-time guarantee about one of the bags having failed and have had no response, so will now have to go to the bother and expense of having to return the item to a Lakeland store for a refund. support_agent A note from the team Packmate offer a 5-year manufacturer’s guarantee - We offer a 3-year guarantee on every product. we're sorry its faulty if you bought it from one of our stores, then you can simply return it and they will be happy to help you. Please don’t forget to take your proof of purchase.