"Buttons that do nothing" star star_border star_border star_border star_border There are several unsatisfactory aspects of the machine: The instruction booklet seems to be written for a different machine, although the picture on the front is right. There is no mention in the book that there are two levers. If the right hand lever is not pressed down and you attempt to use the left hand side nothing happens. The bagel and defrost buttons do nothing. They are just pretty lights. In tests the energy, time and power did not vary when either were activated: 2 minutes, 1160W and about 0.040 kWh in each case on setting "3" with the machine warmed up. I feel conned. support_agent A note from the team We're sorry this hasn't worked as expected. We can advise that if you want to toast just 1 or 2 slices then you need to use the right hand side slots, the left hand side doesn't work on its own. We'd also advise that the bagel and defrost settings don’t work at the same time. We've passed your feedback onto our buying team who will see they can amend the instruction book for future.
"The best 4 slice toaster" star star star star star Lakeland’s 4 slice toaster is the best - quick, stylish and efficient
"Repeat purchase of excellent toaster" star star star star star This was a repeat purchase of this excellent toaster. (The previous one is still giving good service). The controls are simple to use, and the bread is toasted evenly. It is useful that the RH side of the toaster can be used alone, for toasting only two pieces of bread instead of four. The crumbs tray is easy to use.
"Disappointed" star star star_border star_border star_border I'm very disappointed with this toaster. Both sides have to go down even if you're not using one side. Why. Everytime we use the right side the toast burns, even if the dial is turned down. Both sides need a dial as we prefer our bread toasted differently, unfortunately we can't do this. I feel this is a very poor design. I have bought many things from Lakeland which I'm very happy with, unfortunately this toaster is not one of them. I have sent an email through your complaints department of which I have heard nothing back yet. support_agent A note from the team Thank you for your review. We’re sorry to hear of your disappointment with the toaster and we’ve passed your feedback along to our buying team. We’ve been in touch to offer a refund.
"Toast" star star star star star_border The toaster makes good toast and looks attractive. Crumpets need an extra minute.