Kenwood Chef Titanium Patissier XL Stand Mixer KWL90.004SI 1 "Light faulty, scale inaccurate, stopped working DISAPPOINTED" Ms Langtree 25 January 2021 Bought this a month ago. The first time I used it, illuminating light would not turn off even when 'off' was selected. Emailed Lakeland straightaway. Several days later, Lakeland replied & asked me to contact Kenwood. Kenwood said I should get back to Lakeland. Emailed Lakeland back twice & heard nothing for over 2 weeks. Used it 2nd time today (Xmas Eve) & it's stopped working completely with a faulty code of E49. Phoned Kenwood who told me to get a refund from Lakeland. Phoned Lakeland who promised a refund, which I've now received. I've now bought a different mixer and am very happy with it A note from the team Thank you for your review. We’re sorry to hear that your Kenwood mixer was faulty and for the inconvenience this caused you. I’m pleased we could refund you.