"Very Disappointed" star star_border star_border star_border star_border Took the mugs out of the box to wash before using. One of them cracked at the handle whilst washing. Didn’t even get to use it! I bought 4 boxes of the mugs, I’ll be returning the other 3 boxes! Mrs Swann - 05 September 2021 support_agent A note from the team Thank you for your review. We’re really sorry to hear of your experience - it may be that they were knocked while in transit. We’ve been in touch via email to help further.