"Terrible design" star star_border star_border star_border star_border I am taking this back cafetière tomorrow and hope that the store accept the return as I have attempted to use it. The coffee pours down the side and makes a terrible mess no matter how carefully you try to use it. Not fit for purpose. I’d give it zero stars if I could. How disappointing for a product from Lakeland. Miss Moran - 25 August 2021 support_agent A note from the team Thank you for your review. We're sorry this cafetiere hasn't worked well for you. You can return it to any of our Lakeland stores and they'll be happy to help. Please do take along your receipt.