"BIG DISAPPOINTMENT" star star_border star_border star_border star_border I am surprised you are still selling these coffee pots. Look attractive but hopeless in use. Drip everywhere however you try to pour. Would have returned but other priorities at time. Ended up in bin. Complete waste of money. Am giving 1 star for appearance. Mrs Deering - 12 July 2021 support_agent A note from the team Thanks for your review. We’re sorry to hear this hasn’t met your expectations and we’ve passed your comments along to our Buying team. We're glad we were able to put things right for you.