"Doesn't work as good as it looks" star star star_border star_border star_border I have used this for several months and it doesn't work as good as it looks. I like the look and it's a perfect size but like other reviews it doesn't hold dishes as it's too shalllow. The drying stone looks dirty even though I put it all in the dishwasher every week as it retains water and starts to smell. Now giving up on this one and ordering a different type support_agent A note from the team We’re very sorry to hear it didn't meet your expectations, but glad to see you've already ordered an alternative
"Disappointed" star star star_border star_border star_border I purchased the drying stone dish rack in August 2020 and decided to give it a fair chance before my review but I'm disappointed it only fits half way across the draining board therefore its small. Check the size before you purchase. Although it speeds up the drying for glassware, my plates and bowls roll side ways off the rack as the plastic rack is not deep enough. Clearing the dish rack is time consuming (compared to a metal rack) as it all has to be taken apart to clean with the sonic cleaning brush. Personally, I wouldn't recommend it. support_agent A note from the team Thank you for your review. We’re sorry this dish rack isn’t suitable for your draining board and we’ve sent you an email.
"Strange" star star star_border star_border star_border I got sick of having to clean the Joseph rack in a bath of hot bleach. Binned it and bought this. Several problems that I have resolved. Firstly, it has to sit sideways on my draining board as I'm too short to see over the plates to place the cutlery in the holder. Then after breaking two cups and a plate as someone thought that fitting a two-piece cutlery holder would be great. No. Almost impossible to balance any dishes against it, then it gets too heavy and all collapses. So I glued the cutlery thing together. Much better and acceptable. Can still clean the rack bits in the sink. support_agent A note from the team Many thanks for placing a review. We’re pleased you were able to make the dish rack work for you. You can also return it to any of our Lakeland stores when they reopen with the receipt. All our products do come with a three year guarantee. Our Lakeland black aluminium dishrack number 62948 maybe a a suitable alternative to try. Thanks again for your feedback.
"Wish I hadn’t .." star star_border star_border star_border star_border ... bought this. I’ve had it a day and could kick myself. It’s nicely dainty as expected BUT drainer too shallow to support my dinner plates. Or chopping boards unless resting on something else. Or baking trays ditto. ‘Someone’ rinsed a mug (TBF looked clean), put it to drain on the end stone which stained. I followed cleaning instructions to the letter other than leaving it to dry in ‘direct sunlight’ - in Scottish November?! - but the mug-shaped ring is now permanent. Overpriced & inefficient. Zero stars. support_agent A note from the team We're sorry this was unsuitable. Please be assured it's covered under the terms of the 3 year guarantee.
