"Lakeland Over-Cabinet Extendable Towel Rail" star star star star star_border I ordered two of these rails to hang hand towels in my kitchen. One came with padded hooks, the other was 'padless.' This is an unusual occurrence in my Lakeland experience. Apart from this fairly minor point I am very pleased with them. They extend easily and the towels don't slip, but larger sized towels would probably need to be folded. There is good spacing between the rail and cupboard door so the towel has room to dry. I would have given a 5 star rating if they had both had the pads. Mrs Coomaraswamy - 11 September 2020 support_agent A note from the team Thank you for your review. We're sorry to hear that one of the rails arrived incomplete and we've arranged to send a replacement to you.