6 Fill-Your-Own Gold Star Christmas Crackers 1 "Very un-Lakeland!" Jane Kang 11 January 2021 Four of the crackers were torn - mine at the waist. Two of them were also very creased and looked shoddy. I won't buy again although the concept is great. Hence 1 star. Otherwise to be honest, 0 stars because it took sellotape and great care to make them presentable. The paper is so flimsy that putting even the smallest item in risks tearing. Shame. I'm not asking for a refund because Lakeland are so normally brilliant with products and service. But seriously, these need binning from your line and something more robust produced.
6 Fill-Your-Own Gold Star Christmas Crackers 1 "What a disappointment" Jo Farrell 22 December 2020 Haven’t bought from Lakeland in a few years but always believed quality to be their watchword. Two of the crackers were ripped and presumably had been packed that way. Overall the crackers have been shoddily made. They won’t be gracing my Christmas table. A real shame. A note from the team We're sorry these aren't the quality we'd expect and we've passed your feedback onto our buying team.