"Not good" star star_border star_border star_border star_border I bought this as I liked the thought of two different flavours at the same time. I've tried this a few times and both times the ice cream hasn't thickened. I to left the pots in the freezer for over 24 hours and still didn't work. Really need to send this back but no one answering the phones. I'll go to Windermere when I'm up that way with work very soon Mrs Elizabeth Stephens - 05 November 2020 support_agent A note from the team Thank you for your review. We're sorry to hear this hasn't worked as well as expected. We've spoken to our buying team who advised that the best way to get perfect ice cream is to cool down the mixture overnight in the fridge before use and then to slowly pour the mixture into the bowls while the paddles are turning. We've been in touch via email to help further.