"Bit disappointed." star star star star_border star_border it's alright, but is very lightweight, and feels flimsy. I was expecting something sturdier. I've used it a few times, but the coffee doesn't seem to be as hot as I'd like, and it certainly doesn't keep that hot on the hotplate. To be honest, my trusty cafetiere makes a better cup. I'll try a few more times, but may return it. - 27 November 2021 support_agent A note from the team Thank you for your review. We're sorry to hear of your disappointment and we're glad we were able to put things right for you.