Lakeland Family Insulated Cool Bag with Carry Handles 22L 1 "Zip breaks very easily." Mrs Canning 21 July 2020 I purchased this bag a few months ago and have only recently used it, the zip broke on first use rendering it unusable, now the stores are open again, I shall be returning this and will exchange for the Cool Box. A note from the team We’re very sorry to hear the cool bag was faulty but glad to hear you're already sorting out a replacement.