"Extremely disappointed" star star_border star_border star_border star_border I bought this for my daughters birthday present as she loves milkshakes. We used milk, soft scoop icecream and melted Nutella. The mixer couldn’t even blend the icecream and took ages to even blend the Nutella in. Then on taking the metal cup out the stirring tool (attached) just dripped all over my work counter. No tray underneath. A total waste of money! Better using a 99p whisk or my bullet. Mrs HIBLE - 10 June 2021 support_agent A note from the team We’re very sorry it hasn't met your expectations and will be in touch shortly to arrange a refund for you. If you are using ice cream straight out of the freezer it will take time for the machine to blend it into the milkshake.