"Fantastic lid but BIG BUT!!!" star star_border star_border star_border star_border The lid design is very good BUT that is the only positive point. If you like all your hot liquids barely lukewarm after only half an hour on a hot Summer day despite preheating the vessel with boiling water before filling with your beverage this will be a perfect choice. Not a cheap item so very disappointing and I recommend you avoid this one! Mr Morgan - 03 August 2021 support_agent A note from the team We’re very sorry to hear your coffee cup was faulty but glad you've already been refunded in store.