"Preferred previous product" star star_border star_border star_border star_border Disappointing change to this liquorice - it used to be thinner strands, softer and easier to eat. Now each piece is far too chunky to chew easily so much less enjoyable. We can't face risking our fillings for a slightly different taste we don't like so much anyway, so have thrown away almost a full bag and another unopened bag - shame as this was a much enjoyed and regular treat. Mrs Nicol - 10 November 2020 support_agent A note from the team The liquorice hasn't changed, but sometimes pieces may be shorter and thicker. We're sorry you weren't happy with this bag, but we hope you'll try another in future.